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Privacy Policy

Primrose Education understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://primroseeducation.co.uk/ (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.

 

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account”
means an account required to access and/or use certain areas and features of our Site;

 

“Cookie”
means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out in section 13 below;

 

“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

 

“Personal data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);

 

“We / Us / Our”
means Primrose Education, whose main trading address is 28 Station Road, Watford, Herts, WD17 1JU.

 

2. Information About Us

2.1 Our Site is owned and operated by Primrose Education, whose main trading address is:

28 Station Road
Watford
Hertfordshire
WD17 1JU

 

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

4. Your Rights

As a data subject, you have the following rights under the GDPR:

  • The right to be informed about our collection and use of personal data

  • The right of access to the personal data we hold about you

  • The right to rectification if any personal data we hold about you is inaccurate or incomplete

  • The right to be forgotten (request deletion of your data)

  • The right to restrict processing of your personal data

  • The right to data portability

  • The right to object to us using your personal data for particular purposes

  • Rights relating to automated decision making and profiling

 

If you have any concerns about how we use your personal data, please contact us and we will do our best to resolve the issue. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).

For further information about your rights, please contact the ICO or your local Citizens Advice Bureau.

 

5. What Data Do We Collect?

Depending upon your use of our Site, we may collect some or all of the following data:

  • Name

  • Date of birth

  • Gender

  • Business or organisation name

  • Job title or profession

  • Contact information including email address and telephone number

  • Postcode and demographic information

  • Preferences and interests

  • Financial information such as credit/debit card details

  • IP address

  • Browser type and version

  • Operating system

  • Website usage data including referring URLs and pages visited

 

6. How Do We Use Your Data?

All personal data is processed and stored securely and only for as long as necessary for the purposes for which it was collected.

We may use your data to:

  • Provide and manage access to our website

  • Respond to enquiries and communications

  • Supply our services to you

  • Personalise your experience on our site

  • Improve our website through analytics and feedback

  • Conduct market research

  • Send updates or information you have opted in to receive

 

With your consent, we may also contact you via email, phone, text or post regarding services, updates or offers. You may opt out at any time.

We never send unsolicited marketing and take all reasonable steps to protect your privacy.

 

7. How and Where Do We Store Your Data?

Your personal data will be stored securely and only for as long as necessary.

All data is stored within the United Kingdom and handled in accordance with UK data protection laws.

 

8. Do We Share Your Data?

We do not share your personal data with third parties except in limited circumstances such as:

  • Legal obligations

  • Court orders

  • Government authority requests

 

9. What Happens If Our Business Changes Hands?

If our business is sold or transferred, personal data relevant to that part of the business may also be transferred to the new owner. The new owner will be bound by the same terms of this Privacy Policy.

 

10. How Can You Control Your Data?

When submitting personal data through our website, you may have options to restrict how your data is used, particularly for marketing purposes.

You may also register with UK preference services such as:

  • Telephone Preference Service (TPS)

  • Corporate Telephone Preference Service (CTPS)

  • Mailing Preference Service (MPS)

 

These services can help prevent unsolicited marketing communications.

 

11. Your Right to Withhold Information

You may access most areas of our Site without providing personal data. However, some features may require you to submit information in order to function.

 

12. Accessing Your Data

You have the right to request a copy of any personal data we hold about you. Under GDPR, no fee is payable.

Requests can be made via our website contact page: https://primroseeducation.co.uk/

 

13. Our Use of Cookies

Our Site may place certain first-party Cookies on your device. These Cookies help improve your experience and enable certain website functionality.

 

Examples include:

Cookie NamePurposeNecessary
wfvt_Tracks visitor session durationYes
wordfence_verifiedHumanVerifies human visitorYes
wordpress_test_cookieChecks browser cookie supportYes

 

Our website also uses Google Analytics to collect anonymous usage data so we can improve the site experience.

These may include cookies such as:

  • __utma

  • __utmb

  • __utmc

  • __utmt

  • __utmz

 

You may disable cookies through your browser settings, though some parts of the site may not function correctly.

 

14. Contacting Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website:  https://primroseeducation.co.uk/

 

Please ensure your enquiry clearly states your request, particularly if you are asking for access to personal data.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices.

 

Any updates will be published on this page and your continued use of the website will be deemed acceptance of the updated policy.

 

We recommend reviewing this page periodically.